Making customer interactions more human by using analytics, decisioning and artificial intelligence | Adrian Swinscoe
Pegasystems on Twitter: ""Are you concerned about all these AI algorithms? Well if you are, it will probably get worse." In his PegaWorld keynote, Dr. Rob Walker talks about feelings, fear, and
Transparent or opaque? The many faces of artificial intelligence
Customer Experience, Opaque AI And The Risk Of Unintended Consequences
Rob Walker: How to operationalize empathy at scale | Pega
Rob Walker | The TWIML AI Podcast
Pegasystems Partners With Idio To Optimize Account Engagement With AI-Based Buying Journeys - ABM In Action
Loyalty360 - Pegasystems Executive Discusses Empathy in Customer Loyalty
Rob Walker - Co-Founder & Managing Director @ Pilot Growth Equity - Crunchbase Person Profile
3800+ "Rob Walker" profiles | LinkedIn
Pegasystems launches AI-powered customer journey capability
Designing Empathy Into Customer Experience – Blake Michelle Morgan
Hyper-Personalizing the Customer Experience w/ AI with Rob Walker | The TWIML AI Podcast
iTWire - Pegasystems adds AI options to Customer decision hub
Dr. Rob Walker, Vice President Decision Management, Pegasystems | CXOTalk
Pegasystems Announces New AI-Powered Customer Journey Capabilities
Pega Discover: One-to-one Customer Engagement Online Summit | Pega
Forrester Research Names Pegasystems as a Leader in Real-Time Interaction Management | Analytics Insight
VIDEO Interview: Dr Rob Walker, AI Expert at Pegasystems, talks AI and decision management - YouTube
Rob Walker, Ph.D. | Computerworld
Dr. Rob Walker Live at PegaWorld | Dr. Rob Walker of Pegasystems is demonstrating how organizations can achieve tremendous results using a more humane, AI-driven engagement model. | By Pegasystems | Facebook
3800+ "Rob Walker" profiles | LinkedIn
Rob Walker | The TWIML AI Podcast
From customer engagement to customer empathy | B2B Marketing
Pega Introduces New Customer Decision Hub Feature - CX Today
